I believe in getting you your order as soon as possible. All items that are already made will be shipped out with in 1-5 business days after your order is processed. I do not normally ship out on weekends unless the item is needed asap.
INTERNATIONAL SHIPPING: International shipping is available upon request. Shipping prices vary. If you live outside of the US and are interested in purchasing an item. Please send me a message. :)
For custom orders; shipping times may vary. If you need it by a specific date, that is also possible depending on the time it is needed and how big of a project it is.
Over-night shipping is available upon request. Please let me know in advance.
All items are shipped USPS with tracking number.
**Please make sure your shipping address is correct at checkout. Shipping is non-refundable for items that have already been shipped.**
Credit Cards, Paypal. Money orders also, please send me a message. :)
For ALL non-pony bead custom orders there will be a commission fee, that must be paid before item is made. I comes out of the total for your order. This fee is non-refundable.
Returns & exchanges
If anything is damaged during shipping, feel free to message me and let me know within 30 days. I will fully refund you, or I can remake it for you. I will ship it back for free also! :)
Most of my kandi is 'one size fits most'. If a mask does not fit and you want to adjust it. Message me for EASY DIY instructions. :) Extra string and beads can also be sent along with your purchase, please just let me know at checkout.
Or know what size you are already for a mask or cuff? Or want a different size? Tell me! I can adjust for you before i ship it, just let me know at checkout!
Also, All pre-made item sales and clearance sales are final.
All items listed are sold as is. Please make Custom orders using the 'Custom order' button. If you would like a different color or style of something that is already listed, this is considered a CUSTOM order as well. (also for custom orders, see 'commission fee')