I try very hard to fill orders immediately and get them off to you as soon as possible. Please let me know if you need an item by a particular date. I'm on the East Coast of the U.S.
International shipments I will ship to most places, but many of my listings are not updated with international shipping prices so please message me if you're interested. International shipments travel via USPS. Shipping charges DO NOT include Customs Fees and Taxes. Please be aware of your country's import policies and costs. Canadian customers: To calculate total shipping and customs fees please visit: http://www.thefinalcost.com/shipments/calculate/
All customers: Before ordering, please be aware of your country's customs fees/duties and taxes because they may be substantial. We maintain complete disclosure on customs descriptions and prices and do not label items as gifts.
Benoit Designs accepts payments through Etsy via credit cards.
Georgia residents pay a sales tax based on the county in which you live.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Of course, if you are unhappy with anything, return it within 30 days for an exchange of a same-price product or for a full refund of the product cost (shipping charges not included).
Charity Items Our "Pay it Forward" items have a percentage of their proceeds donated to ChildFund International. We have been affiliated with this organization for over a decade, and sponsor three children — one in Guatemala and two in the Philippines, so we see first-hand the difference a little money can make. The money that we collect through our business, however, is NOT used for our sponsored children. It is donated to the organization's "Greatest Needs" or general fund.
Our Organic Collection When you buy our organic products, you buy with confidence and assurance. A great deal of care has been taken selecting fabrics and notions that come from certified organically grown cotton and earth-friendly practices. Our organic fabrics are primarily 100% organic cotton, purchased from top-of-the-line reliable sources. (If a product happens to NOT be organic cotton, we are certain to make note of it.) We mainly use organic cotton flannel and organic premium quilting/poplin cotton. We tie our blankets with organic cotton ribbon or eco friendly ribbon made from recycled items, and our hang-tags and business cards have been printed at a “green” printer and are attached with organic string. Yay, Earth!