- If you live in Europe but outside the European Union, contact me and I can list a more accurate shipping fee for your country. Wait a minimum of 5 working days for the product to get to you.
- If you live outside Europe, please wait a minimum of 10 to 15 working days for the product to reach you.
- I send all my products via Priority Dutch Mail Service, from Monday to Saturday.
- I will send the item to the address given by Etsy and after recieving a payment confirmation.
- I can also gift-wrap your purchase, just tell me this in your message for the seller.
- I try to keep my shipping costs as low as possible, that is why you'll constantly find me reusing and recycling packing material such as envelopes, bubble wrap and packing tissues.
I only accept PayPal. But if you live in the Netherlands you can also pay through your bank; please select "other" as payment option and contact me so I can give you my bankaccount number.
I only send items after receiving a payment confirmation. I normally wait three days for confirmation and/or a massage from buyer, if there is no payment or contact, the sale is canceled.
Returns & exchanges
If you are not totally satisfied with your purchase, I have a return policy.
Contact me within 5 working days after receiving the product and I'll fully refund the cost of the item as soon as it arrives to the return address, but sorry, I cannot refund shipping fees.
If you live in the United States, Canada or Mexico, I have a return address in the US and in Mexico so you don't have to send it all the way back to Europe.
All my products have been made in a smoke-free environment, but I do own a cat.
I generally use only new materials in my creations. On the rare occasions that I don’t, I mention it in the description.
Some items are photographed on a live model. Rest assured that they have been worn only once, just for the photo shoot.
Garments that are shown without a model have been previously fitted on a live model for adjustments and I guarantee a very good fitting.
I do make custom orders, just ask!
Deep Indigo is member of the following Street Teams: EST (European Street Team) - http://europeanst.blogspot.com/ Etsy Dutch - http://dutchhandmade.blogspot.com/ Handmade Supply Team - www.etsyhandmadesupplyteam.blogspot.com/