Paypal is the preferred method of payment but other methods can be arranged by discussion. You do not need a Paypal account to pay by Paypal, just a credit or debit card and an email address. Please make sure your Paypal address is correct as this is the address that will be used for posting.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
You are entitled to return any ready made items within 14 days after the day you received them. Please message me if you would like to return an item. Your refund will be processed back to the original method of payment within 14 days of them being received back.
Returns on personalised items are not eligible under the Consumer Contracts rights.
Returns on custom orders will be assessed on an individual basis and a decision made as to whether they would be able to be resold.
Personalised and custom orders are very welcome. I will work with you to ensure you get exactly what you want. Your satisfaction is important to me. Any additions or alterations may incur additional charge which will be made clear at the time of ordering or upon any requested addition/change.