Your Etsy order will process through our store site in order to maintain correct inventory levels. You will receive confirmation of your order from our store, followed by a confirmation number if domestic or a customs number if international.
Although we typically ship via the USPS, contact us if you need your item shipped via Federal Express.
Our sales in California are subject to 8.75% sales tax.
We ship same or next day every day except weekends. If you need to cancel your order, please email Stephanie at email@example.com and we will do our best to catch your item before it ships. If it has already been shipped, your money will be refunded once we receive the returned item.
Returns & exchanges
All returns accepted within the first 30 days of purchase. Items must be returned in the same condition as received. In instances where you have received the wrong item or it was not properly packaged against damage, we will reimburse domestic USPS 1st Class Shipping you incur in returning the item.
Crystals can be returned at any time provided our store is still in business and that it is in the original condition as sold.