We use the US Postal Service and normally ship First Class Mail or Standard Post. Physical products will be shipped Monday through Friday and you will be notified by email.
Orders will be shipped to the address you have on file with etsy/Paypal. Please check it prior to submitting an order! Anything returned to us will result in new shipping charges, which will be the responsibility of the buyer.
Disclaimer for International orders: International orders normally take 3 weeks but they can take up to 10 weeks. Please note that buyers are responsible for any and all duties and customs charges that may be incurred. If a package comes back to me as unclaimed, I can only refund for the product and not the shipping cost.
Payments through Paypal or Etsy's Direct Check Out.
You will receive your instant download PDF link and password via email after your payment is received. Please note the link will be sent to the email connected with your Etsy account.
Returns & exchanges
There are no refunds or exchanges on patterns and Tutorials.
Returns on physical products: Please contact me and let me know you are returning an item. Returns are paid for at the buyers expense, all returns must be returned within 5 days of receipt. Once your return is received, I will send a refund for the product, minus the shipping.
If you received an Etsy Shipping Notification and don’t see your order please check in your spam or junk mail file.
Please use lower case letters when entering the password.
We reserve the right to change the password to prevent online distribution. All buyers will be notified via email if this change occurs.