Shipping in the U.S. is by U.S.P.S. Priority Mail. Item usually ships within 1 business day of receiving cleared payment. Occasionally, complete kits are on backorder because an item included is out of stock. Please email us before you bid if you need this kit right away, to make sure it is in stock.
Shipping Insurance is not offered. However, delivery is guaranteed. This means that for US shipments, we guarantee the US Postal Service will record delivery within 10 working days (every once in a great while it takes that long, even though we ship within one business day of receiving cleared payment). If they do not record delivery within 10 working days, we will reship your order on request. However, once the US Postal Service records delivery, our delivery guarantee is satisfied, and our shipment obligation has ended.
International shipping is by EMS (U.S. Global Express). If you are an international customer, feel free to shop at my ebay store and stock up so I can save you money on shipping.
For International shipments, our guaranteed delivery only extends to the point of entry into your country, but again we guarantee that tracking will show that this occurs within 10 working days, or we will reship your order on request. And again, once tracking with the US Postal Service shows point of entry into your country, our delivery guarantee is satisfied, and our shipment obligation has ended.
For legal and insurance reasons, we are required to claim the full value of the order on all customs documents for all international shipments. This value is the price you payed for the order, not including shipping. If you have a concern about the amount of customs fees that you may be charged, please contact your local authorities. Customs fees are a tax levied by your country, and we have no control over them, nor any knowledge of what they might be.
We can ship to other countries upon request. Please contact me before you bid if you have any questions.
We accept payment through Paypal. You may use a credit card to pay through Paypal, without having a Paypal account.
Please pay within 3 days.
Taxes are charged in the state of Utah.
Returns & exchanges
Return Policy - You may return any item within 30 days for a refund. Items returned must be in the same condition as received, and you must pay the return shipping fee (shipping, in either direction, is never refunded unless the return was my mistake). To return an item, you must first obtain an RMA (Return Merchandise Authorization) before sending item back, otherwise return will not be accepted and refund cannot be issued.
If you have questions please ask. I check my email every day and will get back to you A.S.A.P.(excluding some weekends and holidays).