UK customers: I ship First Class with Royal Mail. If the item is a custom order I will send recorded delivery which requires a signature at your end.
International customers: I ship by First Class Royal Mail which is non trackable and typically take 10-15 business days, but could take several weeks. Again, if it is a custom order I will send it by International Tracked & Signed.
An email will be sent confirming the shipment of your order.
Tabby Rabbit accepts several credit cards through PayPal or Etsy's Direct Checkout or payment via check but does not accept money orders.
Payment is due at the time of the order. If requesting expedited shipping please wait to order until after you have sent me a convo or email with your request. The listing will be changed so you can purchase your updated item listing.
If an item is a gift please let me know in the "Message to Seller" box - I can add a gift note too.
Returns & exchanges
If, for any reason*, you are not completely satisfied with your purchase I will gladly accept a return for exchange or refund, less shipping charge. Item must be in new, unused condition and in original packaging. Customer is responsible for return shipping. Please send a notification email, prior to return, within 7 days of receiving your order.