Some sizes and designs are custom made to order. Please allow 2 to 6 business days to ship your order.
International packages are shipped First-Class Package International Service via USPS.
International Orders will be marked as merchandise. If applicable, buyer is responsible for all local taxes and customs duty.
For questions or custom orders, please email us at Info@PillowsAndDecor.com or contact us at 909-392-3922.
We accept Paypal, Visa, MasterCard, Discover, American Express & Etsy Gift Cards.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are unsure of your selection, we recommend ordering a fabric swatch. $3 for 4 fabric swatches or $6 for 5 or more swatches: https://www.etsy.com/listing/209338780/fabric-swatch-request?ref=shop_home_active_40
PLEASE NOTE: Since all items are custom made specifically for your order, returns will be accepted within the first 10 days with a 15% restocking fee. Should you decide to exchange your item for an equal or higher value, we will waive the restocking fee and only deduct the original outbound shipping fee from your refund.
For questions or special orders, please contact us at info@PillowsAndDecor.com
We are the direct manufacturer of these luxury decorative throw pillows and welcome bulk orders and WHOLESALE accounts. Please feel free to contact me at 909-392-3922 to further discuss in detail.