I ship Monday - Saturday only. When shipped, confirmation number will be sent through email listed on Etsy and will notify you if it is sent through USPS or UPS as well as inform you as to when it should be arriving. If you need or would simply like to upgrade your shipping please contact me before placing your order. I am not responsible for orders that do not arrive on time if your order too close to the date of your event.
Returns & exchanges
I do not offer refunds as of right now. No refunds on customized items. No refunds, credits or exchanges on digital goods. I am not responsible for any damaged or lost orders. I also do not offer refunds if your desired item does not arrive by the date of your event if you order it too close to that date.
If your event is more or less a week away please contact me before you make your purchase to make sure that I am able to work on it and ship it on time. If you need an order quicker than It would normally take for me to make and ship it you may be charged extra.