*Most of my items are made to order and will be made and shipped within 8-12 business days after I receive your payment. Standard shipping will arrive within 3-5 business days once shipped. Rush orders are always welcome.
*All our items will ship first class mail. If you need to upgrade to faster shipping please contact me before you place your order.
*I am NOT responsible for any lost, stolen or undelivered packages in transit.
*International orders usually takes 12-16 business days. *I can offer shipping service for either 4-6 business days, or 6 to 10 business days, for international shipping. *Please ask for price and detail. *No international tracking is available. If you want a tracking ID or insurance it will need to ship by FedEx or UPS. It has extra charge. *All custom/duty charges are responsibility of the the buyer.
*Shipping and handling fees are not refundable
* I accept PayPal.
*If you pay via e-check, your item will not be shipped until after the e-check has cleared. This usually takes 3-4 days.
* I will only ship to the address shown in Paypal. Make sure your address is correct, as I will ship to the address you provide at checkout. No exceptions
Returns & exchanges
Customer satisfaction is my number one priority. As each item is hand-made to order specially for you, I generally do not accept returns/exchanges on the custom mades orders.
* If you are completely dissatisfied with your product like DIY rhinestone or applique, ,I will exchange it for you.
*Shipping fees are not refundable on any returns or exchanges. Customer is responsible for shipping and handling fees.
*Custom orders are final, no exceptions. Please check all details, sizes, materials and colors before making your purchase. Please understand we do not have return policy.
* please mange your wedding date with time of making and shipping your order if I don't know your wedding date I am NOT responsible for late delivery.
*Please make sure you ask questions prior to purchase, I'll be more than happy to answer everything you would like to know about any of my pieces. Always feel free to contact me with any concerns.
*If your item is damaged upon receipt, contact us within 24hours of delivery providing pictures of the damaged item and we will gladly replace it for you.
I love custom orders! If you need to customize your accessory, please specify your request including unique color or measurement and your wedding date in the notes to seller at checkout.
Please if you have planty of time let me know your WEDDING DATE,I will put your order as rush order. If you don't mention your wedding date your package comes like regular.
I am not to be held responsible for items not received by the date you requested unless I was notified prior the purchase and agreed to your request
PLEASE NOTE. All Custom Order sales Are Final.
*Once your purchase arrives I would love to hear from you. Your feedback is very important! If you are not happy with your order PLEASE DO contact me first, so we can correct the problem before you feel like you need to leave any negative feedback.I will do everything possible to correct a problem.