If item is ready to ship I will send it within 48 hours after payment confirmation. If item is marked as made to order it will take up to 7 days to complete your item.
I do not ship on Sundays.
I use the etsy mailing address, please make sure it is correct.
I will let you know when your package is on the way. I will also send you a tracking number of your package. You can track your parcel on site of UkrPoshta: http://ukrposhta.ua/en/vidslidkuvati-forma-poshuku and your local Postal Service.
Standard international shipping takes up to 20 business days.
I accept only PayPal. If you don't have a PayPal account, just choose " pay by credit card " on the PayPal page. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Item must be returned within 7 DAYS after the buyer receives the item If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.