I mail packages nearly every day unless I'm out of town or on vacation, in which case a shipping delay notice will be posted in my shop announcement. You can generally estimate that your package will be shipped within two to three business days (Monday through Friday) from a cleared payment unless a shipping delay is noted. With a cleared payment, I will securely wrap your purchases and send them to your Etsy address via Canada Post Regular Parcel . If you would like a shipping upgrade (Priority, Xpresspost, insurance, etc.), please contact me for options, availability, and cost.
I ship packages from Canada. If you are ordering from outside of Canada., you may incur customs fees upon arrival of your package. Any customs fees or international duties are the responsibility of the buyer. If you have any questions about these fees, please check on your country's policies and potential fees prior to ordering.
I am sorry, but I cannot ship to addresses in India ,South America ,Africa due to postal issues. Orders with a shipping address to India will be promptly refunded and canceled. Thank you for understanding.
I prefer Etsy's Direct Checkout (using a credit card or Etsy gift card) or PayPal (which also lets you use a credit card). Your card information is never revealed to me. Please note that PayPal's Checks take several days--often a week--to clear before purchases can be shipped.
International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Returns & exchanges
If you are ever not satisfied with your purchase from my shop, please let me know. I aim to please! As a general policy, please return your item to me within 30 days of purchase (postmarked when sent back to me). Upon receipt of your return, I will refund your account for the item's price. (With the one-of-a-kind design of many of my items, especially pottery shard jewelry, there is no guarantee that I could replace the same item.)
Boutique wholesale inquiries welcome with minimum quantity purchase required. Please contact me and let me know a little about your business.