Wilde Thistle will ship your order within 3 business days of receiving cleared payment. Additional shipping costs of insurance and customs are at purchaser's cost.
Wilde Thistle accepts either PayPal or Etsy payments.
If you have requested a custom order, a non-refundable one half payment is due at the time of order. Additional terms will be listed on the listing and you will have time to review them before making a firm order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
In most cases your order is a one of a kind so I don't offer refunds. I will however work with you if your purchase is damaged in shipment. All orders are shipped with tracking numbers. Should your item be lost by the shipping company, I will of course issue a refund.
If your purchase is for a natural dyed textile, you will receive specific care instructions. Harsh chemicals, oxy washes, bleaches, etc will destroy your textiles. They require the same care as all of your fine fabrics.