We ship to the CONTINENTAL UNITED STATES, ALASKA, HAWAII, PUERTO RICO, GUAM & the U.S. VIRGIN ISLANDS. All products are shipped from our warehouse in Doral, Florida.
We always consolidate multiple items/orders as to provide you with the most cost effective shipping rate available to us.
All our packages are shipped USPS PRIORITY MAIL or 1st. Class Mail. It's fast, reliable and cost effective. Most packages get delivered between 1-3 days after shipment.
We accept PayPal, CREDIT & DEBIT CARDS, ETSY GIFT CARDS and other international payment methods where available. Shipment occurs only after payment has cleared. No exceptions, please.
Returns & exchanges
Due to candy being a perishable item and in compliance with The Food & Drug Administration (FDA) policies, CandyCraft Store does not accept any return on candy products. Edible (ALL CONSUMABLE FOOD PRODUCTS) may NOT be returned (unless incorrect items were shipped by CandyCraftStore)
To ensure that you receive the correct product that you are looking to purchase, we list all product descriptions as accurate as possible. If you have any questions regarding a product, please contact us by Convo BEFORE you make your purchase. Food products MAY NOT BE RETURNED, so please order carefully as CandyCraftStore cannot issue an RMA (Return Merchandise Authorization) for items received due to customer error in ordering or that you do not like upon receipt. Any unauthorized returns will be considered ABANDONED and no refund will be issued
If it has been found that you received the wrong item then please contact us within 72 hours of receipt. At that point, we will start working on your claim.
The following paragraph refers to sales shipped to a State of Florida Address ONLY! Out of State sales won't incur the 7% tax.
Sales Tax: 2013 Florida Statutes. 212.08 Sales, rental, use, consumption, distribution, and storage tax; specified exemptions.—The sale at retail, the rental, the use, the consumption, the distribution, and the storage to be used or consumed in this state of the following are hereby specifically exempt from the tax imposed by this chapter.
(c)The exemption provided by this subsection does not apply to:
11. Candy and any similar product regarded as candy or confection, based on its normal use, as indicated on the label or advertising thereof.