Items will be carefully wrapped, packaged and sent within 3 business days of payment clearing Monday-Friday. Add additional time for shipment to arrive. If particular mailing or Insurance is required, contact me for prices.
I will automatically ship to the address provided to me by PayPal, unless otherwise specified by the Buyer. Please send me a "CONVO," rather than leaving a note in the "note to seller box" because I may not see that.
I accept PayPal as well as M/C, Visa, Discover, and American Express. Checks and Money Orders are also welcome. If paying via Money Order or Check, please be communicative regarding when I can expect to receive payment.
No orders will be shipped before payment has cleared.
I realize that Etsy allows buyers to cart items and not pay for them for weeks. The item is marked sold on my end and immediately removed from my shop. I ask that you please pay for your items at the time of sale or at LEAST within 48 hours. Please do not place anything in your cart that you do not intend to purchase.
If an unpaid item is in your cart for more than 48 hours, I will automatically cancel the transaction unless I have received an e-mail from the buyer requesting more time. I have no problem extending the payment time if you contact me first.
Returns & exchanges
Your Pinecone should serve as an aesthetic and energetic instrument of inner elevation -- if you feel it accomplishes any less, please let me know.
As with any product of fine-woodworking, DO NOT leave your Pineal Pinecone Talisman in extreme heat (such as on your dashboard in the sunshine, or hanging from your rear-view mirror). Your Pinecone is not a "dead" piece of wood -- it is still very much alive, and may split open in temperatures exceeding 120 deg F.
Wearing your Talisman around your neck in the sunshine, even on the hottest of days, will not pose a problem.
I accept refunds within 15 days of purchase (including the time it takes you to pay). When I receive the item, I'll gladly refund your order in full minus transaction fees and shipping! :)