- Question? Contact the seller
This listing is for - 10 CABOCHONS- of the same size.
Available sizes: 6, 8, 10, 14, 20mm
Please select from the drop down menu.
If you need more or less than 10 pcs or different sizes, add these one by one to your basket accordingly and don't forget to change the sizes in variation menu.
If any problems or you want some random quantities, please let me know.
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Shipping & policies
❀ Shipping address:
• Please make sure your Etsy address is correct during the checkout. We will send your package to this address and not the Paypal one. Contact us as soon as you can if you need different address to ship your order.
❀ Terms & Delivery time:
• It takes up to 3-5 working days for your items to be packed and shipped. Usually it takes less time, but we take the maximum terms.
• Time differs for custom orders. Depending on the size of your order - up to 3-5 weeks of making time. Sometimes there is a waiting list, too.
• Shipping usually takes about 1-2 weeks.
Please note, transit time may vary depending on your location and customs processing, so we can’t guarantee exact arrival time unless you requested a more expensive shipping option. Please contact the seller about this matter privately to discuss your options.
❀ Shipping method:
• All packages are sent via international registered airmail from London, United Kingdom.
Journals are sent via Airsure (5 working days for majority of worldwide destinations)
It includes tracking number and is signed for.
• Every purchase from us comes thoughtfully packaged in a black cardboard box (recycled materials). It carefully protects items during the shipping and is ready for gift giving.
• Orders with multiply items are packed in one or more boxes by default, so if you need more gift boxes, please drop us a note during the checkout. We would happily pack your items separately.
• Including notes, cards and shipping gifts directly to the recipient are always welcome. If you have some special request feel free to contact us.
❀ Custom Fees and Duties
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. We are not responsible for any additional charges that can arise during importing our products to your country.
• We accept payments by Pay Pal or Visa card. For other payment types please contact the seller.
• We send items only when payment is fully done.
• Custom orders : Work starts after 100% payment is made.
Returns & exchanges
❀ Happiness of our customers is the most important thing for us, so we feel responsible for giving you a full support as much as we can.
JEWELRY & CLAY ART POLICY:
❀ We do put all the necessary care into item description as well as answering all of your questions prior to the purchase. Usually we only refund the money when the item has arrived broken to you or there is a major issue.
We also offer fixing services for free as sometimes there are forces out of control during the item delivery, things can get broken and it's neither our or your fault.
If you received a damaged item - send it back, we will refund your money after careful inspection or will fix the item and send it back to you. All claims must be made in the first 5 days after delivery.
So far 100/100% of all clients loved what we made and said that their purchases looked even better in person and they loved them.
We are not a major brand and we can't afford to refund the money to everyone who will just decide to wear the item once and then give it back. (sorry if it sounds harsh, but it's been done before to us. We didn't like it.)
IF YOU ARE NOT SURE... Use our "Buy - Try on - Return" service.
❀ JEWELRY "BUY - TRY ON - RETURN" POLICY:
Sometimes clients request to pay for the item, receive it and try it on first. Most likely we always agree to requests like that, as we will keep the money aside until the decision is made. Although you are only entitled 5 days after delivery moment to make up your mind. After that items are non refundable.
If you decide to return it, it has to come back in same condition it was sent to you. After careful inspection we will make a decision about the refund.
You have 5 days after delivery to submit any claims.
If you come back to us after that, refund won't be made.
❀ CRAFT TOOL POLICY.
We understand that some craft tools can be only checked once used. Therefor we carry the full responsibility for our tools and if for any reason you don't like them, we will refund you the money.
All items need to be checked within the first 5 days after delivery and should be returned in it's original package if you don't like them. The full refund then will be made.
❀ DIGITAL ITEMS ARE NON REFUNDABLE, as the system is automated and you will receive the product as soon as you sent the payment. SORRY. It's not our fault if you thought you are buying an item, not a tutorial. Pictures say PDF tutorial and title/description says it too!
❀ LOST ITEMS: If the item got lost and you haven't received it within 1.5 months, please contact me in order to sort this out. I might be still able to find out where the parcel is. Anything after such long time means that the item was lost, stolen and we are not taking any responsibilities for that. We are sending all the handmade items via Parcelforce services which are the most secure you can get in UK. So if that has gone lost and you haven't complained 1,5 months after shipping day, there is nothing we will be able to do.
Thank you for understanding :)
Mandarin Duck's team.
YOU ARE ALLOWED:
My artworks and tutorials are made for sole use only. You can buy my items, gift my items to your friends and relatives or keep for yourself.
If you are re-selling the item, the original designer name (c) Mandarin Duck needs to be stated so that your client know that they are buying a designer item made by an original artist, not you.
YOU ARE NOT ALLOWED:
To copy, reproduce or recreate any of my tutorials for sale or distribution of any kind. You also can't copy any of my other designs even if you understand how they are made. All designs are copyrighted.
If you are willing to use this tutorial for industrial production of goods, this is prohibited. This is a private license to one person only for sole trade in a small shop. NOT FACTORIES.
If you are a sole person - you are allowed to make as many items from the tutorial you have purchased from me and sell them in your small Etsy store or elsewhere.
If you are a big factory or small production with multiple employees - you are not allowed to distribute one purchased tutorial to multiple employees and recreate the items, mass produce them and sell them.
You need a BUSINESS LICENCE for that. Please contact me via email@example.com to discuss this opportunity.