----PRINTABLE FAVOR TAGS----- Favor Tags measures 2.5" Formatted 12 per 8.5 x 11' page You will receive a 300dpi PDF that you can print as many times as you'd like. No physical product will be sent Your PDF will arrive via your Etsy email within 24-72 hours upon clearing of payment.
----WHEN ORDERING---- Please include the following information... Need by Date Date of party Personalization Information
Copyright 2014 Amy Mattes Designs. For personal use only. Clipart by www.mareetruelove.etsy.com
DIY Printable items are typically sent within 24-48 hours upon payment clearing.
I do offer INSTANT DOWNLOAD for some items. These are typically ready to download a few minutes (usually right away) after payment.
Printed materials are sent within 1 week upon payment clearing.
I ship USPS First class Mail and USPS Priority Mail. If you'd like insurance, please let me know BEFORE purchasing!
I only ship a small portion of my items to Canada. I DO NOT ship anywhere else internationally.
I am NOT RESPONSIBLE for lost, stolen or mail delivered to the wrong address. Before contacting me regarding any packages that have not shown up, please consult with the post office, postal deliverer, neighbors, etc....
Orders will not be started until payment is sent and has cleared. If paying by E-check - these can take up to 4 days to clear and again orders will not be started until cleared.
We accept PayPal and Credit Cards.
Orders that do not include ALL the necessary information to complete the order are subject to cancellation.
Refunds are NOT GIVEN on digital files or orders that have been started.
Returns & exchanges
DIY Printables are not refundable.
Please remember that colors vary due to computer monitors and refunds/color changes will not be made for free.
Please contact us immediately if an item shipped has arrived damaged in any way. We require proof of damage - a picture.
***Please note that we are NOT RESPONSIBLE for printing issues that you do or have professionally done for you. If printing on label stock and you have trouble with alignment, please take the time to look up the problem online. We cannot solve printing issues.***
Please let us know via a convo if you are unhappy with your purchase...we want you to love your product and will do our best to make you happy within the limits of our policies. If for any reason you are unhappy, please contact me within 5 days of receipt of your item(s) and BEFORE leaving feedback and I'll work with you to make things right. If we are unable to work things out, a refund will be provided for the items you purchased, less shipping AFTER the items have been returned, in their original packaging (un-used) to me. If the items have been used, a refund will not be provided.
PROOFS If your order requires a proof, please make sure to go over it with a fine tooth comb! Check spelling, dates, locations, etc...Mistakes are made. If you do not catch the error within 48 hours of the final proof being sent, re-do's are $5.00.
Convo us with any special requests or custom orders!
Printable Invitations - any font, color or text changes are subject to a custom design fee.
All designs Copyright Amy Mattes Designs. Not for commercial use. Personal use only!
Party Planners - please contact me for wholesale invitation package pricing and information.