***As a buyer, it is your responsibility to read all shop policies before ordering***
We ONLY ship to the address listed in Etsy. We cannot and will not ship to any other address as it violates the terms of Etsy. It is your responsibility to make sure your information is correct.
USA and CANADA: Between 5 to 14 business days in transit estimated by the postal service. This depends on where you live. We do not guarantee shipping times. We can only guarantee we will ship an item on time
We ship with Canada Post. Please feel free to contact us about prior to purchasing to ensure your purchase will be delivered on a timely manner.
ONCE ITEMS ARE IN THE HANDS OF THE POSTAL SERVICE, WE CANNOT BE RESPONSIBLE FOR THEM. INSURANCE CAN BE PURCHASED UPON REQUEST FOR AN ADDITIONAL FEE. We have no control over damaged, lost or misrouted packages due to errors made by the postal service.
International Taxes and Duties:
Depending on the country, some international orders may have a duty and/or tax fee that will be due when your order arrives. As a buyer, it is your responsibility to be aware of the duties and taxes for your country. We have no control over who may be charged a duty tax and what that amount may be, OldAndDelightful will not be responsible for paying those fees.
I accept payments through PayPal. If you do not have an account yet, you can still use PayPal to pay with a credit card or debit card.
Returns & exchanges
Refunds are not given to items shipped and not received in time due to incorrect buyer information.
We ask that you read our policies ahead of time.
Due to the nature of our item/s, returns are not an option. We want you to be happy with your purchase. If for some reason you are not satisfied with your purchase contact us and we will do what we can to make things right, refunds will be given on a situational basis. Shipping cost will be at the buyers expense. A refund will be issued once we receive the item/s back.
In addition, we are NOT responsible if you don't like the scale and/or colour once you receive the items. We always take our photos in natural lighting and edit them to closely match what they look like in person, however please note all computer monitors show colour differently so the photo is just a sample.
CAUTION: if you suspect your parcel and its content might have been damaged during its transit, ALWAYS open it in front of a clerk officer or mail man and ask him/her to record the damages to be able to get a refund if it is insured.
Any defects are described the best of our ability in the listing and where possible we include photos of defects. Feel free to ask questions or to request additional photos before buying as we want you to be happy with your purchase. All the items we sell are either VINTAGE or ANTIQUE and may have some flaws, dents, scratches etc. They all had a life before, and be used. Please do not buy if you are expecting an item in 'new' or "unused" condition unless specified in the listing.
We DO NOT offer refunds on orders that are delayed in shipping. We recommend ordering well in advance of when you need items since we have no control when your order will be delivered once it leaves our hands. This also includes items that are upgraded to priority shipping. OldAndDelightful is not responsible for how long it may take for your order to arrive and we will not refund any shipping or item cost if your order is delayed.
All sales are final. Please make sure you like an item before purchasing. All vintage items are sold "as is". Vintage items are expected to have some wear . Actually, that's what I find attractive about them - and I always try my best to accurately photograph and be as honest in describing items. If you have any questions, or if you would like to see additional photos, please contact me before making a purchase.
It is very important to me that you will be happy with your items. All items are wrapped with loving care to prevent breakage and hopefully you will receive your items in perfect condition.