I am posting the parcel(s) the next day, NOT if it's weekend, you have to wait until Monday, if you need the parcel the next day, please, you have to pay extra for special delivery (usually 17.50, Parcelforce) I shall be delighted to hand you over the parcel at my home (if you live in the area), less packing for me, discount on postage for you. Multiple purchases: I usually pack in 1 bigger box if they goes to the same address, if you want it 3 little parcels, just contact, please. Please contact me BEFORE purchasing if you want it outside UK, the postage UK might be free, but it's NOT free to Australia, as I sell glass the boxes tend to be bigger and postage more expensive (than you might think).
I accept Paypal payment within 2 days, If you're traveling, please contact me, I can wait longer, but I would like to get all done within a week, same if you need to delay the shipping, just contact at the time you purchase. You can re-consider and cancel the purchase within 2 days.
Returns & exchanges
if you don't like it: don't be sad, send it back, IN IT'S ORIGINAL CONDITION, you pay for postage, please, and Yes, packing feels like a punishment, I shall fully refund after receiving it. if something happens in a post and the item gets damaged:PLEASE ACT IN 14 DAYS a)provide me the photo and you'll get full refund (you return it to me if I think it's some use for me, I pay for postage) or b)partial refund we agree on, if you want to keep it. c) if it gets lost/you don't receive the parcel, yo'll get full refund (I shall sort this out with a postage company and I always have a proof of postage) d) if I have misdescribed something: instead of 6 glasses you'll get 5, because I counted wrong or made a mistake (As it's my mistake, you'll decide the amount of refund, this is the only way I'll get better). I DON'T REFUND an item, 1)if the measurements I have given are different 1-2mm from what you measure (under 3% of total, I think it's mean and pointless argument) 2) if you want to keep the item and still want partial refund because you imagined it differently (you'r mom, husband think differently...)
Don't worry about the packing, I try my very best and also worry...I'll pack it as if it was a Phoenix egg!