We typically ship all items USPS First Class or Priority Mail. Some large orders will ship UPS. Tracking information is provided with all orders. We are happy to discount shipping for multiple items. ***We are not responsible for lost, damaged or misdirected packages. If you would like to add insurance to your package, please convo us PRIOR to ordering for pricing and ordering instructions.***
We accept Paypal, Etsy direct checkout as well as Etsy gift cards. Kentucky sales tax is applied to all orders shipping in the state of Kentucky.
Returns & exchanges
Since all of our items are personalized we are unable to accept returns. If we have made a mistake on your item we will be happy to correct it for you.
We have an endless supply of most items and would love to make a custom listing for you. Please convo for more details.
******Please Note: Failure to supply all order specifications may delay your order or your order will be subject to cancellation. We typically will contact you through etsy and email. If we are unable to reach you your order will be cancelled. Please read all listing instructions on how to place your order and provide your monogramming specs so not to delay your order.