Shipping - PDFs are emailed directly to your inbox with no additional charge! We "ship" PDFs to the email address on your Etsy file. If you want the PDF sent to a different email address, please specify this when you place your order. We do not ship a file more than once, so PLEASE make sure your email address is both correct and active! PDFs will be shipped within 48 hours of payment (often much faster).
Physical items - Most of our items ship by USPS First Class, but we have other options available if the customer is willing to purchase them.
We're sorry, but physical items can currently only be shipped to U.S. addresses.
Insurance - The buyer may request shipping insurance on any items, but insurance will not be provided unless otherwise stated in the item description. We are not responsible for damage during a shipment.
Payment - We are proud to accept Paypal. Payment is due upon checkout.
Returns & exchanges
Refunds and exchanges - Due to the nature of digital files, we can't offer refunds or exchanges on PDFs once they are emailed to you.
Physical items must be returned in original condition for a refund (kids unopened, patterns or charts clean and unmarked and in the same condition as shipped, handmade items in same condition as shipped). Shipping charges are not refunded. Buyer is responsible for shipping the returned item back to us.
All patterns offered are intended for personal use only. Please do not resell or give away copies of the digital patterns.
Items from our Texas location are from a smoke free, pet free home. Vintage items may have been exposed to pets and/or smoke in the past.
Please contact us with any questions or inquiries!