Welcome to Serico shop. A Pincushion of Serico 100% woolen item from the handmade collection are hand crafted and all natural. Beautiful Felted Pincushion will help you not to lose a needles and pins, and the best way to organize their work. Pincushion made by dry or felting. Pincushion decorated with well-chosen color ribbon and flowers made of silk or nylon tapes. In my workshop wool is scrubbed with organic soap and water from privet well. No chemicals are used. To maintain your Pincushion in a good condition you need to vacuum clean them. If they have stains they can be washed in warm water (100F or 40C).
Payment You can pay for your goods either using PayPal or any card through Etsy direct Check Out. To use PayPal you do not need to have a Pay pal account. Just press the PayPal option and follow the link: To pay by credit card. Etsy keeps your payment information Secure. Etsy Shop never receive your Credit Card information. Large Orders over 450.00 may be discounted. Contact me before you make your purchase to ask for a discount. Please contact me email serico101v [!at] gmail.com.
Shipping Shipping starts after payment is received. Your crafts unique items is ready to ship. Shipping delays due to packages held by customs are beyond my control.
Estimated shipping times. Shipping to USA, Canada 5 – 10 business days. Shipping to worldwide countries 8 – 17 business days. If your order return to us as unclaimed or shipping address was given incorrect a second shipping will be extra charged. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Refunds and Exchanges Refunds or exchanges are possible in described or you are not happy with as. If, for any reason you are not completely satisfied with your order, please contact me within 7 calendar days of delivery. Ship items back to us within 14 calendar days of delivery. I will do my best to solve the problem. Buyer is responsible for paying return shipping. Because of the nature of these items, unless they arrive damaged or defective, I can not accept returns for custom.
Conditions of Return Buyers are responsible for return shipping cost, If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Refund policy If circumstances apply we can make a money refund but we are not able to reimburse shipping costs. What you’ll need to do is return the mistaken item first. As soon as we receive your items unused and unworn we will issue you a refund.
Additional policies and FAQs Because of different technical characteristics of monitors, the is a possibility that colors in pictures might slightly differ from original.