I ship within 1-3 business days of your order, normally the same day if possible. There are times when my full-time job takes me out of town and if an order is placed, it may take a couple of extra days. In that case, I will send you a conversation letting you know.
I take direct Etsy sales and PayPal.
Returns & exchanges
Refunds will be given within 15 days of the transaction and once the item is received by me.
I'm really bummed I even need to mention this but due to a recent transaction, I must. If for some reason I have a product listed in which the price is "too good to be true", well the listing is more than likely incorrect. I recently updated new products and accidently listed a 2 ounce price for a 4 ounce braid with 3 available. The wool sold within one hour and when I looked at the transaction, I saw my mistake. I let the buyer know I was canceling the transaction because I had made a mistake. Unfortunately, the buyer was very ugly about the whole thing which was disappointing. Anyway, I try to be accurate but sometimes I make a mistake. If that happens, the transaction may be canceled.