All shipping is sent by Canada Post unless requested by the buyer. Items will be sent to the address provided by Paypal. Items are sent out 'standard' shipping (no tracking number) so if you wished to have a parcel 'tracked' please inform me at the time of purchase and I will adjust the cost of shipping. Insurance is not applied unless requested. I am not responsible for items lost in transit, damaged in transit or taking longer than you expected to get there. If you are worried about your purchase it is advised to buy insurance, just let me know prior to shipping so that I may charge you accordingly. International shipping cost, e.g. customs duties and tariffs and any other import cost is the responsibility of the purchaser. Please be aware of the restrictions of your country allowing goods in, before you order so that you won't be disappointed. Once an item is shipped I accept no responsibility for it. It will leave me in good condition and after that I have no control over it.
Payment by Paypal please.
Returns & exchanges
Returns must be discussed. I want all buyer to be happy with their purchase but I will not accept returns from smoking households. The odour is impossible to remove from the yarns. All shipping both from me and to me is the responsibility of the buyer and if a refund is granted and credited that credit will not include the cost of the original shipping.