SimplySweetMade ships to USA only. At this time we cannot accept international orders.
We ship our items by Priority Mail or First Class Parcel.
Processing time: The time we need to prepare an order for shipping varies. For details, see individual items.
All orders will be shipped to the address listed on your Etsy order. Please notify us if you would like the items to be shipped to a different address.
*** We are not responsible if your order has been shipped to the wrong address due to Etsy or PayPal address being incorrect. We ship to the address listed on your Etsy account so please make sure your shipping address on your account is updated and correct before placing an order. ***
*** We are not responsible for packages that are lost, stolen or delayed. ***
Returns & exchanges
Return or exchange: Shipping charges are not refundable. Buyers are responsible for return shipping costs. Item has to be received in the same condition we sent.
Customized items cannot be returned or exchanged. ALL SALES ARE FINAL.
We are happy to make custom orders, so please feel free to contact us.