Dear Customers, please make sure your shipping address on your PayPal account is correct before place an order.
I send all packages marked as gift so you wouldn't need to pay taxes.
The shipping price is combined. Please add items to shopping cart and you will see it.
Delivery terms in most cases are: USA – 14-20 days, Canada – 14-20 days, Japan – 11-14 days, Italy, Germany, United Kingdom – 16-20 days, Australia – 14-30 days. Real delivery speed of your order depends from your country postage service work. Please, be thoughtful when placing your order and read shipping terms to be sure you can get your order in time.
Please note: some local postal services do not provide on-line tracking for international registered airmail. In this case I can track your package only while it's in Ukraine. If the package takes longer than it should, please check with your online postal service or contact your post office with the tracking number. When you received the item, please let me know.
Please contact me if you haven't got your parcel in 1 month. I will make an official search request to local post office in this case. If they wouldn't find it and it will be like to my mistake or mistake of the postal service I will send you other item from my shop on your choice as replacement. Or I will refund your payment minus Paypal fees. In case of loss of parcel because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees.
In case I will receive your parcel back because of my mistake I will refund your payment minus Paypal fees or I will send the parcel once more. In case I will receive your parcel back because of your mistake (wrong address, you didn't got the parcel in time etc.) I will refund your payment minus shipping cost and Etsy&Paypal fees or I will send the parcel once more after you pay extra shipping.
I accept Paypal payments.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Dear Customers, please be aware that all items in my shop are vintage so they all may have some signs of years. Please feel free to send me a message with any questions about items before purchasing and I will be glad to answer you.
If for any reason you are unhappy with your purchase, please return your unused item within 7 days after delivery (accordingly to the tracking). After receiving it I will be exchange or refund you payment minus shipping cost and Etsy&Paypal fees.
If you'd like to cancel your order because of my mistake I will refund 100% of your payment as long as the order isn't shipped yet.
If you would like to buy anything from more than 1 of my shops at the same time, please let me know before your orders are placed. Sometimes I can decrease shipping costs for you but I need to change settings in advance for you to get it counted correctly.