Most items are mailed first class USPS. My goal is to get your purchase to you as soon as possible.
Occasionally, some packages must be mailed parcel post. I try to combine shipping for the most accurate and economical postage cost to you. If you prefer flat rate priority shipping (additional cost) please let me know before checkout. Sometimes it is less expensive to mail priority flat rate than to pay for first class. I will use whichever method will get your purchase to you in the fastest time at the most reasonable cost.
If you would like to purchase insurance on first class mailings, please contact me BEFORE placing your order.
Packages will ship within 72 hours of purchase (excluding weekends and holidays). I do not ship on Sundays. Typically, packages are mailed the day after purchase. If a purchase is made early in the day, the package will sometimes go out that same day .
Packages are mailed to the address provided by the buyer at checkout. Please make sure your address information is correct in ETSY. If you wish to have your purchase sent to a different address, then please add a note with your purchase. I cannot be responsible for any undelivered, lost or damaged packages.
If a package is returned to me due to insufficient address, the buyer will be refunded for the price of the merchandise only or may choose to have it reshipped with the new postage cost to be paid by the buyer.
Contact me in advance of your purchase if you need items shipped outside of the United States. Only the value of the goods ( fabric, pattern, etc) will be declared on the customs form. The buyer is responsible for any customs fees, duties and taxes for purchases. Please check your mail service for the custom duty regulation.
I accept payments through Etsy Payments I also accept money orders if you contact me in advance of your purchase. Refunds are made through Etsy payments
Custom orders must be purchased within 24 hours. If payment is not received within that time, the listing will be removed and the product will be made available for others to purchase. After 24 hours, I can not guarantee the item you requested will be in stock.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please contact me directly through the conversation feature in ETSY if you have any concerns about your purchase. I will do my best to make sure you are satisfied with your purchase.
Refunds are made through Etsy. Postage costs and fees are not refundable.
Any return shipping cost is the responsibility of the buyer.
I do not accept returns of any item that has been washed, used, or is damaged in any way. All pattern sales are final.
Many times I refund unused postage costs to the buyer if it is more than $1.00.
I cannot be responsible if an unauthorized charge was used to make a purchase. Once an item has shipped, a refund is not in order. Contact me if there is a concern.
All fabrics are new, unwashed and cut directly from the bolt at the time of purchase unless otherwise noted. All fabrics are kept in a smoke-free environment.
All fabric sales have a minimum 1/2 yard cut. If you are ordering more than one-half yard, it will be in one continuous piece. If this is not possible, I will inform you prior to shipment. Fabric panels may be single cuts if purchasing more than one.
My fabrics are sold BY THE HALF YARD unless otherwise noted in the listing. If you purchase a quantity of 1, you are purchasing one half yard (18") of fabric. If you purchase a quantity of 2, you are buying a one yard piece (36"), and if you purchase a quantity of 3 you will get a 1 1/2 yard cut, etc.
All pattern and embroidery software sales are final.
Please contact me if you are looking for a particular item that you don't see listed. I may have what you are looking for.
COLOR REPRESENTATION I do my best to keep the color as accurate as possible in the listed item pictures. However, every monitor or screen is different and I cannot guarantee the colors you see match the EXACTLY colors of actual fabric, notions or pattern.