All orders ship from Dayton, Ohio by USPS, UPS, or FedEx, whichever service offers the most effective rate and reasonable delivery time (usually 3-7 days). The method of shipment and a tracking number will be sent to you, the customer, once your order has been shipped for delivery.
For Canadian and European shipping rates, please send me a conversation.
I use Direct Checkout (Visa, Master Card, Discover, American Express and eChecks) - it is a faster, safer, and a more convenient way for you to pay for your purchases.
Returns & exchanges
FOR OFF-THE-RACK PURCHASES
I want you to be happy with your purchase! If you are not satisfied, please ship the item back to me in its original packaging (packing slip included), in unused and unworn condition, and postmarked within 5 DAYS of receipt for a refund.
a). Refunds include only the sale price and tax for an item (if applicable) - shipping costs are excluded (except if there is gross neglect on my part, such as I sent you the wrong item, and in this case the shipping cost would be included in the refund).
b). Customer is responsible for the cost of the return postage of an item.
c). If an item is returned in any condition other than the unused/unworn condition it was originally shipped in, a refund will be denied (this includes items that return smelling of smoke or animals - these items cannot be resold for health and hygiene reasons).
d). Please note that some shop items are sold "AS IS" and are not eligible for return. This will be noted on the product's page.
I do not accept refunds on paper patterns, digital patterns, paper books, or eBooks.
Please feel free to contact me if you should have any questions.
FOR CUSTOM DRESSMAKING & HISTORICAL COSTUME SERVICES
Please, send me a conversation. I look forward to working with you!
ADDITIONAL POLICIES AND FAQS:
- I will always ship to your Etsy address unless otherwise specified. - I am not responsible for lost or stolen packages or items (please take care that your items are being shipped to a secure location), taxes, custom charges, duties or clearance delays that may be applied in your country.
FREQUENTLY ASKED QUESTIONS:
1). When will my order be shipped? - Orders ship within 1-2 days after your payment is received through Direct Checkout.
2). Where do I indicate a special request, such as a different shipping address? - Please include any special requests you might have in the "Note To Seller" section during the Etsy checkout. Or, feel free to send me a conversation prior to ordering.