Purchased stones will be mailed in a bubble envelope via light package mail within Canada for $3.00Can and USA the cost is $7.00Can and everywhere else is $10Can. This price is for purchases under $100 in value and under 7mm in thickness. This delivery will not be insured. All gemstones that are valued over $100 in total, will be sent expedited mail with a tracking number and insurance. The cost for expedited mail will vary for each country therefore I will let you know the shipping cost before delivering. On average it will be an additional cost of $10.00. This will be covered by the purchaser.
"Gems by Joye" will accept all forms of payment provided by Etsy. Your stone(s) will be mailed to you immediately after receipt of payment. Applicable BC Provincial Sales Tax will be included on purchases made in Canada.
Returns & exchanges
Full refunds will be considered for legitimate reasons. The stone must be returned undamaged before refund is issued
IF ITEMS ARE LOST IN MAIL I ONLY TAKE RESPONSIBILITY IF THE PARCEL WAS SEND WITH.... INSURED SHIPPING
If purchases arrives damaged, contact will need to be made within 24 hours of delivery.