Your order will be shipped in 1-3 days after completed payment. In most cases orders are shipped the same day they are placed or the day after. You will be notified and provided with tracking number.
All shipping is carried through first class mail. International shipping usually arrives within 7-14 working days to Europe, but sometimes it can take longer. As usual to the USA it takes from 3 to 4 weeks,to Canada up 6 weeks. If you do not receive your order within 45 days or notice something unusual in the tracking system, please let me know and I will try to help you on my end.
I pack everything very firmly to avoid any damage (usually there are two or three protective layers). If you need a custom packaging with decorations or special notes, please let me know and I will do my best to make you satisfied.
You can make a secure payment via PayPal which accepts all major credit cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I accept returns if sent back up to 14 days after receiving the product. Product may not be used or damaged. I do not cover your return shipping fees.
Please, read product description and watch my pictures carefully. If you need additional information about product, you can send me a private message.
Please, email me before leaving neutral or negative feedback. Making you satisfied with your purchase is essential for me. My mission is to help you feel beautiful and I will always do my best to achieve this goal.