For updated shipping times, please see each listing's shipping tab. If you have already purchased you can find when your item will ship under your order receipt in your etsy purchases section: https://www.etsy.com/your/purchases
You will receive a shipping notification with your tracking number, because we are centrally located in the US, most shipments get to their destinations within 2-3 business day, if you need your item sooner, please ask about rush shipment options. Domestic shipping prices include tracking & delivery confirmation.
International shipping via USPS First Class International Mail is untrackable once it leaves the U.S. However, the tracking # will show receipt of your package at my post office & 1 or 2 more stops before entering customs. Shipping arrival times vary due to each country's customs. First Class International mail can take 5-14 days. Please note, customers are responsible for all customs fees, duties, tariffs, etc. at delivery.
I accept payments through both Etsy Direct Payment & PayPal. Payment is due at time of purchase.
It takes time for us to design each order and personalize it with your colors and text. Proofs are only sent after the item is ordered and paid for.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Because of the custom nature of our items we do not provide refunds on the following items (unless they arrive damaged or defective) * Custom or personalized orders * Digital instant downloads
If there is a mistake on our end, we will do whatever we can to make it right
FAQ's Can I choose different areas from different designs that I like? Yes, special colors, tweaks, etc.? I will do everything I can to make each order just the way you like
Can these be sent as gifts? Simply let me know in the "note to seller" area that this should be sent as a gift, I would be more than happy to add a personalized note with the item. I won't enclose an invoice with a gift purchase for your privacy.
QCan I see a preview of what my colors/text would look like before I even order? It takes time for us to design each invitation and personalize it with your colors and text. Proofs are only sent after the item is ordered and paid for.
What if I need a reprint after a design has been approved? If the design has been approved by the buyer and we have already printed and shipped the items, the order would need to be repurchased.
Note: Colors can vary from monitor to monitor
All designs are property of Simple and Stunning - Please do not copy my work