Your orders will be shipped from Seoul, South Korea. Delivery usually takes 15 ~ 20 business days. Please contact us if FedEx or EMS upgrade is needed. FedEx takes 2 ~ 3 days while EMS takes 5 ~ 7 days. PLEASE NOTE THAT BUYERS BEAR ANY TAX OCCURRED AT CUSTOM.
We keep balance only with PAYPAL
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you are unhappy with your purchase for whatever reasons, please contact us as soon as possible. In case of incorrect descriptions, shipping wrong items, or defects on items, 100% refund is guaranteed. Contact us within 7 days of receiving your order for refund or exchange.
1) DISCOLORATION MOST IMPORTANTLY, WE DO NOT GUARANTEE A LIFE TIME DURABILITY OF PLATED SURFACE. Depending on how you care the item, it may last relatively longer but it may last way shorter than expected if it exposures to moisture or sweat. Please store your item in a plastic bag and avoid sweat and water.
2) CUSTOMIZED ITEMS WE DO NOT ACCEPT RETURN AND REFUND OF CUSTOMIZED ITEMS INCLUDING LASER/CNC ENGRAVING.
3) PRODUCING PARTNERS - Raw brass maker: WOOJU located in Seoul, Korea - Plating factory: TK High-tech located in Incheon, Korea
4) REAL GOLD, HIGH QUALITY PLATING We get our items plated in 3 microns.