Please make sure your shipping address is correct at time of payment. If your purchase is shipped to the wrong address, buyer pays original shipping charge in addition to the re shipment charge. Seller will not assume responsibility for any shipping due to buyers error.
Made to order items, such as countdown blocks usually take at least 7 days to make, and can not be returned. My listings will have more than one listed in the quantity but each item is not made until it's ordered and paid for. Therefore all of my listings are considered made to order and/or custom listings. Please keep this in mind when ordering.
Folks, shipping is shipping!!!! I do not control what the price of postage is nor do I control how long it takes for package delivery. I have never had any personal issues with lost packages while in transit but in the event this should happen, I will do my best to help. It will however be the buyers responsible to contact their local post office for assistance. If a package shows through tracking that it was delivered to your address, there's not a whole lot I can do from a thousand miles away. Your local post service can help you more with tracking issues.
Payment is due at the time of purchase.
We accept paypal, credit cards and Etsy gift cards.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Some of our items have already had a full life by the time we reclaim them, some more than others. We want you to be a happy customer so we promise to do our best to accurately describe each piece - but we urge you to ask any questions before purchasing.
Made to order and/or custom items can not be returned. Our countdown blocks are made to order items and can not be returned.