I will ship your item within 1-3 business days of receiving payment. Original art (canvas, canvas board, wood, or linen) will be shipped in a box, padded with bubble wrap, air packs, or a combination of both; some original art will be boxed within a box as well, if I deem it fragile. Items up to 14" are wrapped in plastic sleeves and taped; mailed in a record/Vinyl box or priority mail box and sealed. Prints are shipped in a plastic sleeve within a rigid mailer, unless oversized. Oversized prints (30x30 and larger) will be shipped in hard mailer tube. Stickers, depending on how many, will be in a plastic baggie, and either go US mail (like regular letters) or priority mail small box. Mahalo!
Please pay at the time of your purchase. If payment is not received within 3 business days of the order being placed, it will be cancelled.
Due to a previous transaction, the following addendum has been added: If you are unhappy with a product, please contact me through Etsy conversations for a resolution. If negative feedback is left, I have the right to cancel and refund any new orders made.
Returns & exchanges
If you are for any reason unsatisfied with your purchase, please let me know immediately and I will do my best to resolve the issue. I cannot guarantee that your item will be at your house by a designated date; I am at the mercy of using USPS. I will however, try my best.
My other works can be viewed at: Instagram.com/le_femmemetale facebook.com/artbykellieaguilar www.KellieAguilar.com