Your files will be available to download once payment is confirmed. Here's how.
Our shop accepts PAYPAL and money orders. All payments via PAYPAL are expected within 24 hours of purchase. Money orders in US Dollars ONLY can be mailed and must be received within 10 days of purchase.
Returns & exchanges
Due to the nature of what you are purchasing, refunds are NOT available on PDF patterns, but we are happy to provide pattern support. Email us at: cutecrochet @ gmail.com with the words PATTERN HELP in the subject line.
Thank you so much for your crochet pattern order. We know you will enjoy your patterns! After payment has been received, your pattern(s) will be emailed to the email address you provided to Etsy. If you don't receive your pattern, please check your Bulk or Spam Folder first, because this sometimes happens with larger attachment files. Sometimes Firewall protection will keep you from receiving the attachments on your computer. PLEASE let me know if you don't get your pattern, or if you have a different e-mail address you would like the patterns sent to! We are also available for pattern support if necessary. Send an email to cutecrochet @ gmail.com with PATTERN HELP in the subject line. Please visit my website at: http://www.cutecrochet.com where I sell over one hundred crochet printed patterns that I ship by postal mail service!