All flags have an approx. ship date of 2-3 weeks, I will most likely be able to complete your order within a week or two.
If an item is received damaged by USPS or the shipping carrier we will ask for a photo of the damage and we will provide a refund or new item upon confirmation of damage.
If the package seems to have been lost by USPS or the shipping carrier please contact us and we will make a phone call to find out what might have happened. If the carrier has lost the package we will provide a refund or new item.
If you need your purchase by a certain date please leave a note or a conversation with your order stating that. Tracking numbers can be sent upon request.
Payments should be made through PayPal or with a Visa, Master Card, American Express or Discover card through Etsy. Goods will be shipped as soon as payment has cleared unless it is a "made to order" item. Once an item has been purchased I would expect a payment within 3 days. If I don`t hear from you or receive anything within this time the order will be canceled and the item re-listed.
Returns & exchanges
We have a 30 day money back guarantee policy! If you're not satisfied, simply ship back the product (You must pay for shipping back) and we'll offer a full refund upon receipt of the undamaged item.