We ship insured and as always most favorable supplier
-Articles that need to be purchased from Elegance of Crafting must be paid whithin 7 Days. Exceptions must be agreed in advance. - Special orders for personalized Works (names, dates, texts) must be paid before the name, data or text is added. -Payments can be made by Paypal, cash or bank transfer.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Personalized Items (with names, dates, texts) are excluded from the return, because they contain names and personal briefs.If items are damaged or lost in the post, we require a notice to that effect will clarify.
In the production of personalized products including writing, it is required that between the buyer and Elegance of crafting a Conversation with corresponding agreements must take Place BEFORE ARTICLE PRODUCTION starts.