We are dealing in Semi Precious Stones as well as artificial and Natural stones. Mainly for those who are interest in wearing different shades and designs which is made from Natural Stones. Our Shop in Jaipur, Rajasthan, India-302001.
-----------Items once ordered are shipped within 2-10 business days----------------
1. I Ship through trackable courier services to minimise the risk of goods getting lost/damaged in transit. That is why there is a higher shipping cost. I will be responsible for the goods until they are delivered to you.I would suggest you buy more than one item from the shop as shipping costs remain the same for up to 5 or 6 items depending on their weight.I will refund you any extra shipping amount charged. Your goods will reach to you within a week from shipping date through this option.Please understand that there may be delays due to customs and unforeseen circumstances.
2. Any customs duties and/or taxes imposed by your country, will have to be borne by you. They may vary according to your country, please check with your local customs for exact charges.
3. We will ship to the address mentioned on ETSY checkout. It is the customer's responsibility to ensure that they give us the correct address, and an address that can accept parcels. If the parcel is deemed undeliverable (through no fault of our own), then the customer is responsible for paying the shipping charges again to have it resent.
Payments are accepted through PAYPAL and credit/debit cards (through PAYPAL). Payment must be made within 3 days of the order.
"We prefer all the payments upfront for security reasons but for your security point of view you can contacts us on our mail id: email@example.com."
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
1. IF YOU HAVE NOT RECEIVED YOUR ITEM WITHIN A MONTH-Please convo me to find a remedy for the matter.
2. IN CASE YOU RECEIVE AN ITEM WHICH IS COMPLETELY DIFFERENT FROM WHAT YOU ORDERED OR IS DAMAGED- Please convo me with the image of the item you received,along with images of the packaging.
3.If in any other unfortunate case, you are not satisfied with the item you have purchased, please contact us within 3 days of receiving your order.Returns would be accepted only for genuine cases and the amount would be refunded only after the item is received back in original/undamaged condition less 25% restocking fees. Returned amount would be exclusive of shipping.
If you want natural stones with certificate. We also provide the same but first inform us about this and charges will be extra.
PLEASE NOTE- Some of the goods I am selling have been electoplated to give them the desired finish.These items need to taken care of to prevent them from tarnishing, please keep them away from liquids and we suggest you to keep them in a ziplock/airtight to increase their shelflife.
I welcome all kinds of custom/wholesale orders. Along with my trade partners I can fulfill large wholesale orders at very competitive rates as manufacturing costs are low in India as compared to many other countries