************* Needle Felting is sculpting loose wool using a very sharp needle that has very small barbs on its sides that when stabbed into the wool tangles the fibers. The more you stab the wool the denser it becomes allowing you to make your desired shape. I have posted some pictures on my blog if you would like to know a little bit more about needle felting. http://kriskeese.blogspot.com/2012/09/what-is-needle-felting.html
I ship within 1-2 days of receiving payment using USPS and will notify you when it ships. However custom orders will need 3-4 days for me to make your special item and during the holidays it may take 5-7 days. I will notify you when you make a special order with the expected ship date. If you require any special services please let me know before shipping.
Discount shipping for combined purchases.
I will use delivery tracking on domestic shipping. Please make sure that your shipping address is correct.
If your purchase is a gift and you would like me to ship it to the giftee, just indicate the preferred shipping address and I will send it to that address. I can also include a gift tag. Just let me know at check out.
Your purchase will be wrapped with great care and mailed in a sturdy box while keeping shippng costs low.
I will only charge for postage, part of the packaging cost and no handling charges. I have tried to keep postage charges low.
INTERNATIONAL ORDERS: I love sending my creations to other parts of the world:) but please be aware that international buyers may have an extra customs fee, VAT that is not included in the price of your purchase and that you will be responsible for. Please check the customs office in your country for their policies and fee amounts.
I accept Etsy direct check out as well as Paypal. I do not receive any of your personal credit card information.
I do ship internationally.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to love your puchase and if you are not satisfied please notify me within 14 days. I will refund your item if it is returned in its original condition minus the shipping costs and you will be responsible for the cost of shipping it to me.
If ever there is damage done to your needle felted item that I can easily repair, then please let me know. I would love to help fix it for no extra cost although you would be responsible for all shipping charges.
Please let me know through email or convo if you have any concerns.
I love to do custom orders if you have an idea that you think is in my area of interest and ability. I love the creativity that comes from others.