Delivery via Canada Post! Shipped within 2 working days after receipt of payment!
*** FOR THE DELIVERY OF MY PANDORA BRACELETS! *** For Canada ** Delivery with order tracking between 4 to 7 business days ** For United States ** Delivery with order tracking between 5 to 7 business days **
********** FOR INTERNATIONAL PURCHASING ********** *** Regular delivery between 10 and 12 business days *** ***** DELIVERY OPTIONS WITH ORDER TRACKING WILL BE OFFERED DURING PAYMENT ***** Delivery between 6 and 8 business days *****
*** FOR ALL MY OTHER ARTICLES *** * Regular delivery with CANADA POST within 5 to 12 business days *
- CUSTOMS AND IMPORT TAXES - Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.
- PS: AS THEY ARE IN THE HANDS OF THE POSTAL SERVICES, I AM NO MORE RESPONSIBLE FOR LOST, STOLEN, DAMAGED PACKAGES OR DELIVERY TIMES CAUSED BY THE CUSTOMS SERVICES -
********** FOR INTERNATIONAL PURCHASING ********** ***** DELIVERY OPTIONS WITH ORDER TRACKING ARE OFFERED WHEN YOU PURCHASE *****
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Referrals accepted within: 7 days • Refund ! • Return Fees paid by: Buyer with tracking number! Please contact us in advance if you need replacement or return for refund.
Full refund of your purchase! All returned items must be kept in their original state. We do not accept returned items, used or damaged.
Please leave us comments "5 stars" active if you are satisfied with the items you receive. We appreciate your support. If for any reason you are dissatisfied, pls ésitez contact us before leaving any negative or neutral feedback, please give us a chance to solve your problem. Thank you!