Items are shipped on weight and destination. Any over charges of $2 and more will be refunded once item(s) are shipped.
Items are shipped via Canada Post Standard Mail. Please allow 1 week delivery in Canada, up to 2 weeks in USA and 3+ weeks in other countries.
If you would like to upgrade the shipping method or would like tracking on your item(s) please email me and we can work something out.
Buyers in Calgary AB - There is a flat fee of $10 for delivery within the city limits, Pick-up is also available.
CrysCollections accepts PayPal, Credit Cards and Etsy Gift Cards.
Items are shipped within 1-3 business days once payment is received.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Items are sold AS IS - these are antiques and vintage, they are used and some items might have damage. I will do my best to describe this in the item description and with pictures. If there is an item you wish to know more about please email me.
CrysCollections is not responsible for Lost or Damaged items by Canada Post. I pack all items with care and attention to how they will be handled in transit. However accidents do happen and receiving a broken item is the worst. Please message me if this happens and I will contact Canada post as almost everything I send is insured.
Shipping costs are estimates, if the cost of shipping exceeds the posted amount, I will contact you and it will be your decision if you wish to proceed with shipping or if you would like a refund.