UK ORDERS - 1ST CLASS POSTAGE - NOT TRACKED OR SIGNED
IF YOU REQUIRE DIFFERENT POSTAGE PLEASE CONTACT ME BEFORE YOU PLACE YOU ORDER FOR A PRICE.
All orders are shipped within 3-5 business days after receipt of payment, unless otherwise stated in listing. (from the above date)
Items are gift wrapped in tissue paper and a organza bag unless otherwise stated in listing and will be sent using First Class Royal Mail in the UK.
Orders outside of the UK will be sent by Airmail STANDARD INTERNATIONAL Delivery (NOT tracked).
If you require express postage, please email me to find out the rates.
Estimated delivery times following dispatch:
Within UK: 1-2 business days
Internationally: 5-10 business days -
POSTAGE IS INTERNATIONAL STANDARD THEREFORE IT IS NOT TRACKED AND DOES NOT HAVE TO BE SIGNED FOR IF YOU REQUIRE TRACKED POSTAGE PLEASE CONTACT ME BEFORE YOU PLACE YOUR ORDER AND I WILL GIVE YOU A POSTAGE PRICE.
Please note that the above shipping times are estimates only.
INTERNATIONAL CUSTOMERS PLEASE NOTE:
- The above shipping times are estimates only and unforeseen delays may occur, including delays caused by customs.
- Royal Mail do not class an international package as lost until 25 working days after the item was posted and do not class an item as lost or delayed before this time period has ended. They will not will not check on a package location, give refunds or give compensation before this period has elapsed.
- Buyers are responsible for any duties and customs charges that may be incurred.
Please do not hesitate to get in touch if you have any queries or concerns.
Payment is by Paypal only. If you do not have a Paypal account, you can still pay by credit card without setting up an account. Instructions are provided during checkout. I also except Etsy gift cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I want you to be perfectly happy with your purchase. If you have any problems with your purchase(s) once received, please let me know. I will only be too happy to replace any goods that are unsatisfactory, but please contact me within 7 days of delivery.
Items must be returned unworn, in the perfect condition that it was sent within 14 days of purchase, together with the original packaging. Please obtain a Certificate of Posting from the Post Office and ensure that your name and address are enclosed together with the reasons for your return. On its safe return I will refund the monies, less postage costs, in the same format it was originally paid for. The return postage costs are the responsibility of the purchaser (unless the item is faulty).
All items are sent out in good condition but if for some reason the items arrive damaged or faulty I will of course refund or replace the items without cost to you. Please notify me of your intention to return items within 7 days of receipt and again any refund etc will be made once the items are returned and received.
Regrettably earrings cannot be refunded due to hygiene reasons.
Bespoke orders can also not be refunded unless faulty or damaged upon receipt.
I am very sorry but due to the small beads and parts used within my jewellery I do not recommend that it is purchased for children under 3 years old.
Sizes are always approximate. To ensure an accurate fit for your bracelet, measure the wrist with a soft tape measure at the bone and add 1 to 1¼ inches to adult bracelets and ½ to ¾ inches to children’s bracelets. Consider how tight or loose fitting you want your bracelet to be.
This list is an approximate size guide for adults and children however please be aware that children's wrist sizes do vary so where possible it is better to measure the wrist as detailed above or if this isn't possible order a size slightly bigger that the child will grow into.
All children's sizes are based on an average size child of that age. All my children's bracelets do come with an extender chain so the bracelet can grow with the child.
MY STANDARD CHILD'S BRACELET SIZE IS 6.5 INCHES IF YOU WOULD LIKE A DIFFERENT SIZE PLEASE USE THE CHART BELOW AS A GUIDE.
MY STANDARD LADIES SIZE IS 8 INCHES
APPROXIMATE BRACELET SIZE GUIDE: (BASED ON AVERAGE SIZES)
3 years 5.5 inches
4-5 years 5.75 - 6 inches
6-7 years 6 - 6.25" inches
8-9 years 6.25 - 6.5" inches
10-11 years 6.5 - 6.75" inches
12-13 years 6.75 inches
14+ 7 inches
Adult Petite 7 inches
Adult Average 7.5 inches
Adult Large 8 inches
Adult Extra Large 8.5 inches
If you are unsure please message me and I will do my best to advise you.