As soon as we ship your order, we will send you a shipping confirmation, including a tracking number. We ship worldwide Monday thru Friday and many Saturdays! (Except on holidays). Often times we have more of an item than what is listed, please contact us if you are looking for more than what is listed. Ready to ship in 3-5 business days, however, many times we have your order prepared and shipped in 1-3 business days of placing the order. The default method of shipping for our store is International Avia postal service. We will provide tracking information. We have the option to ship by EMC. It's faster delivery. Also, according to your order, we can more cheap shipping by sea. However, delivery times are increasing. Please, contact us before order.
Custom duties / taxes***
All duties and taxes are the responsibility of the customer.
Payment Paypal. If you do not have a Paypal account you can pay with your credit or debit card at Paypal site. Here is a guide of such payment http://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
After you contact me, i will be discussing further and find the best solutions for you.
Orders may be cancelled within 24 hours. Just let me know as soon as possible and We will refund your money if those conditions have been met. Fabric and Lace can't be returned or exchanged because we cut it specially for you. No refunds or replacement for packages that have been marked as delivered by the International Avia postal service. We take pride in selling the best quality fabric and lace we can find through our vendors. We know that computer monitors can affect the picture of the lace. We take every effort in showing you pictures from the manufacturer directly. We want customers to be completely satisfied with their purchase! Please contact us if there is any issue with your order and we will do our best to come to a satisfactory resolution.
Actual product colors may vary slightly from colors shown on your monitor. We take pride in selling the best quality fabric and lace we can find through our vendors. We know that computer monitors can affect the picture of the lace. We take every effort in showing you pictures from the manufacturer directly.