In general I dispatch orders by the next working day. Your item will be wrapped in bubble wrap and posted in a padded envelope. In general for low value items £20 and under I will post Royal Mail second class, or international small packet, with a proof of postage. For items up to £50 I will send second class signed for within the UK and International tracked for outside the UK. Items over £50 will be sent Royal Mail special delivery. All international packets will be sent with a customs label.
Please note, for customers outside the EU import levies and taxes are the responsibility of the buyer and are not included in the purchase or shipping costs.
Payment is by credit card or paypal. I am happy to combine postage, please ask if you are interested in more than one item and would like a quote for postage. Please let me know your location when enquiring so that I can accurately determine the postage cost.
Returns & exchanges
I accept returns, please contact me to request a return within seven days of receipt of the item. The item may then be returned for a refund, the buyer is responsible for all the postal costs, including postal insurance if necessary. After notifying me of the return, the item should be dispatched within seven days. Once I have received the item back safely, in the same condition it was sent to you, I will issue a refund.
In the event of damage to the item during shipping please take photographs of the packaging and item to assist in the insurance claim.