Please note: The Balloon will arrive in a flat package! Please take to a Party Supply Store or Grocery Store for HELIUM or you can fill yourself with a Helium Tank. Do not overfill Balloons or they will Pop.
Please check your shipping address during the check out process, we are not responsible for incorrect addresses on orders. After your item is shipped, you will be emailed a tracking number for your package. Once your tracking shows that the package was marked as delivered, we cannot provide replacements.
When you receive your package, please verify all of the contents for any damage and contact us within 48 hours if there is a problem.
Once we ship the Balloons to you, we cannot accept returns or make exchanges. If there is a defect in the Balloon, we will need a photograph sent to us for review. If it is a manufacturer defect, there will be a store credit or replacement if it is reported promptly. If the item is thrown away before a photo is taken, we unfortunately cannot verify the defect.
We ship our products via USPS. We are not responsible for items that are not delivered on time due to the Post Office. Once it leaves our hands, it is up to the Post Office and their delivery schedule! Please Consider Holiday Schedules when placing an Order. First Class Mail typically is 2-6 Business Days and Priority Mail is typically 2-3 Business Days depending on how far you are from California.
If the package does not arrive on time, please contact your local post office! We ship all 1st Class orders in Bright Pink Packages, so be sure to mention that to your Local Postman and your neighbors to see if it was delivered to them by accident.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
ALL BALLOON SALES ARE FINAL.
Unfortunately, there is not a way to guarantee a balloon :( We buy our balloons pre-packaged from a reputable manufacturer, and they leave here in the same unopened package.
Please review each listing which shows photos using actual products and written descriptions about the item(s) being purchased. Our photos, taken and created by us, show the size of the Balloons and how they will appear next to the other balloons in the set. Please contact us with any questions BEFORE placing an order, we are more than happy to help you with questions! :)
Each order includes detailed instructions with helpful hints about inflating and taking care of the balloons. Latex Balloons work best if you have them filled with helium the day of the event as the usual length of float time is 7-10 hours depending on weather, climate and humidity. Children under eight years can choke or suffocate on latex balloons. Adult supervision is required.
FAQ: CAN I CANCEL MY ORDER? We do NOT accept cancellations, if you changed your mind, we can keep a credit for you on file that will not expire.
WHEN WILL MY ORDER BE PROCESSED? We strive to get orders mailed out within 2 Business Days! If Balloons are in stock, and we have a pretty large inventory, they often are mailed the next day! Please keep in mind, that when you place your order, it will be processed within 2 Days and not Received in 2 Days. Priority Upgrades only speed up the delivery time of the USPS.
WHEN WILL I RECEIVE MY ORDER? First Class is anywhere from 2-6 Business Days and Priority Mail is 1-3 Business Days. We ship from Northern California. If you have a Need By Date or a Rush Order, please contact us PRIOR to placing an order to see if we can make it work.
COPYRIGHTS: All of the Photos used in our Listings display all of the products we sell in our shop! The Photos belong to us at GIRLY GIFTS. Please do not use any of our photos without consent from us!