ALL POSTAGE COSTS BASED ON COSTS FROM AUSTRALIA POST WEBSITE
All items will be shipped by regular post with tracking once payment is received. Obviously Australia Post times are out of my hands so please ensure you leave plenty of time to order your item!
Your item will be made and packaged with love
I can take no responsibility for goods lost, stolen or damaged during delivery.
Please make sure the address you provided is correct, it is the buyer's responsibility to pay for me resending items if they are returned to me by your local post office due to providing the wrong address, or the parcel was not picked up.
Postage outside Australia is via Pack n Track
Please note that any customs fees and charges payable are the responsibility of the buyer.
The postage charges cover the satchel and the postage.
Local buyers...convo me for local pick up and delivery
At this time payment will be accepted by Pay pal, Etsy gift card, Credit card or COD when local.
Outstanding amounts are due at the time of purchase
Returns & exchanges
Refunds on defective, non-sale items. Items to be returned should be shipped within 14 business days. Return shipping will be paid for by the buyer. Please contact me first if you have any questions!
Please note, I take photos of all my products before I send them and go over them with a fine toothed comb to ensure I only send the best. I only send what I would be happy to receive, and I am a perfectionist! My aim is to not disappoint
I will NOT refund for change of mind
I am open to custom orders so if you see something you like but would like it in a different colour, size or design, would like more than one or even something completely different please convo me. Materials will be subject to availability.