Home Creative Designs ships all items via UPS, FedEx, Priority Mail and USPS for low cost with NO excessive overcharges. Shipping and handling costs are calculated per order according to package weight, size and destination. Each item is securely packed.
Home Creative Designs ships all items Monday - Friday excluding holidays via UPS, FedEX, Priority Mail or USPS.
Once payment has been received we ship your purchase out the within 72 to 120 hours (3-5) business days.
In addition, purchases may not be shipped to P.O. boxes or APO/FPO addresses unless arranged & agreed to prior to sale.
For now we're only set up to ship within the continental US. If outside of the 48 states, please contact us for shipping quote before purchasing.
We will gladly accept Visa, MasterCard, American Express, Discover through PayPal. We do not accept checks or money orders.
Illinois State Law requires 10.000% sales tax on all orders made within Illinois.
Returns & exchanges
It is our goal and is very important to us to ensure that you are 100% satisfied with your transaction. We have an easy, no hassle return policy. If for any reason the product does not meet your expectations upon arrival, you have 7 days to return the merchandise for a refund.
The product must be returned unused to qualify for a refund. Refunds are issued for the price of the product and any taxes. Shipping costs are non-refundable.
At Home Creative Designs, we are committed to selling only first-quality, genuine designed merchandise. If for any reason your product is damaged when you receive your goods we are more than happy to assist you with correcting the problem. If your item received is not what you ordered please contact us, we will ensure the fastest service to get the incorrect item back from you and replace it with the correct item you ordered. Please include the reason for the return and any comments about the product that may help us improve our product selection in the future.
We recommend shipping returned merchandise via UPS or insured parcel post for tracking purposes and that a customer request adequate insurance to cover the purchase price of the shipment. Home Creative Designs will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. Please be aware that it is your responsibility to ensure that the goods are returned in exactly the same condition as they were delivered. Home Creative Designs reserves the right to refuse any returns if they do not meet the standards outlined. For further questions, please contact us by email firstname.lastname@example.org