Shipping charges unless otherwise noted, are $ 3.00 (Canada) for the first item and and .25 to 1.00 per item thereafter. Insurance is not included. If you require insurance, please message me.
Courier: if you have a courier account and wish your shipment to be sent by courier, please let me know prior to purchasing. I will need to know which courier and the account number. Then you can place your order as HOLD FOR PICK UP.
Shipments over $100.00 - I recommend paying extra to have insured shipping as I cannot guarantee items shipped via regular mail.
I charge shipping by weight, so some items may carry a higher cost for shipping as a second item.
Downloads are not charged shipping and cannot be returned.
Pick ups - yes, I do allow pick ups - I live in Brampton, Ontario, Canada. If you wish to pick up your package, please send me a note prior to ordering so I can adjust the listing to show no shipping charges and Hold For Pick Up.
I do not include insurance in my listings. I package everything in appropriate packaging to ensure safe delivery. If you want insurance, please contact me as I cannot cover goods that are lost in transit or damaged along the way.
Shipping Time: Shipping time can vary depending on where your item is being shipped to and even the time of year. I ship within 48 hours (usually sooner as I try to ship daily) by Canada Post. Items being shipped to other countries require clearance through customs and this may delay your shipment. Please note that you are responsible for any duties and taxes that are incurred.
Note; once your package has shipped I have no control over it as it is now in the hands of the postal service. Most items get to the Canada/USA within 10 days, Australia 2-3 weeks, Europe 3-4 weeks. (Airmail.)
If you need faster service or want insurance, please contact me prior to purchasing so that I can work out the rate for you. I will need to know the address and what type of service you want and what you are purchasing so that I can work out the weight. I'll likely make up one listing for you.
I accept payment by Paypal only.
Returns & exchanges
Downloads are not refundable once sent.
Refunds are allowed only on defective product.
Kits - only the beads etc portion is exchangable as the pattern can be copied.
Tutorials - these are for your use only, you may use them to make jewelry for yourself or as gifts, but the tutorials are not to be shared or resold. The jewelry made from the tutorials are also not to be sold. If you want to sell them, please contact me.