I will usually processes your order in about 5 business days. If you require expediting such as for a last minute gift, yeah we’ve all been there, email me and I will do my best to process your item faster. I will combine shipping if you purchase multiple items - just email me before you buy so I can adjust the shipping - or I will automatically issue a refund on the difference in the shipping charges if they are over $1.00.
My husband in is the moving business, so I have an expert packer “on staff” who will take great care to wrap everything carefully with extreme amounts of packing material, so your items should arrive safe and secure. If an item is lost or damaged during shipping, it is the buyer’s responsibility to make a claim with mail service.
I offer USPS shipping as this is the most economical method. I will charge the buyer actual shipping costs and will reimburse any overages above $1.00 if I misjudge the size of the item or packaging. If you would prefer to use a different carrier, please email me and I will do my best to arrange it.
Vintage Kupkake accepts Direct Checkout including Pay Pal.
Returns & exchanges
Please read the entire product description and review all photos. I will describe each item with as much detail as possible, noting any imperfections. If you have questions about an item, email me so that any misunderstandings may be avoided. I am not an expert in vintage, but I do research everything I post. Everything in my shop, to the best of my knowledge, is considered vintage, 20 years or older. Refunds will be issued if I have misrepresented the item in any way.
Vintage Kupkake is a smoke-free environment. We do have pets – two cats and a fish named Bob. Sometimes the cats insist on helping, but we’ll make every effort to minimize any feline evidence in the shipment. If you do happen to receive a whisker, consider it a good luck charm from the cats.